GBC x MSCM Panel Series: Supply Chain Disruptions

Throughout 2020 and 2021, we have seen unprecedented disruptions to global supply chains. Many of these disruptions were clearly related to the pandemic. Travel was curtailed, decreasing capacity for air cargo. Social distancing measures and outbreaks at production sites limited availability of products and materials. Other significant disruptions appeared unrelated to the pandemic, such as the ship that blocked transport through the Suez Canal for nearly a week.

How did supply chain managers navigate these constantly changing conditions? How have their processes changed over the past year to address the ongoing uncertainty in supply chains? And how are they planning as we look ahead?

The UW Foster Global Business Center and Masters of Supply Chain Management program have invited two panels of supply chain experts to share their unique perspectives with us in a mini webinar series – one panel representing shipping and logistics providers, and the other representing the point of view of companies who rely on imports and exports to create and distribute their products.

Both panels will be moderated by Foster faculty and will include an opportunity for questions from the audience both in advance and during the event. Please note that separate registrations are required for each panel.

Panel 1 – Supply Chain Disruptions: shipping and logistics
Thursday, September 9 at 12 – 1:15pm PDT
View recording of Panel 1 on vimeo via this link


  • Adam Drouhard, Managing Director of Cargo, Alaska Airlines
  • Jonathan Song, Senior Vice President of Global Sales & Marketing, Expeditors
  • Dustin Stoker, President, Husky Terminal and Stevedoring, LLC


  • Masha Shunko, Associate Professor of Operations Management, Foster School of Business

Panel 2 – Supply Chain Disruptions: products
Wednesday, September 22 at 12 – 1:15pm PDT
View a recording of Panel 2 on vimeo via this link


  • Jeffrey K. Hanley, Director of Supply Chain Strategy, Boeing Commercial Airplanes
  • Chris Stockwell, Senior Vice President of Supply Chain, Darigold
  • David Warrick, General Manager of Global Supply Chain, Microsoft


  • Yong-Pin Zhou, Professor of Operations Management and Evert McCabe Endowed Fellow, Foster School of Business

The Master of Supply Chain Management (MSCM) program at the Foster School of Business is a one-year program that blends end-to-end supply chain concepts like strategic sourcing and channel management with big data analytics, cross-functional business knowledge, and hands-on, industry experience.

The Global Business Center works in partnership with the U.S. Department of Education to contribute to the international understanding and competitiveness. The GBC creates transformative global business opportunities in Seattle and abroad for students, faculty, and the business community.

This event is made possible with funding from the US Department of Education. Thank you to our guest speakers and to our promotional sponsor, U.S. Commercial Service, for supporting this event.




Click on each speaker image to enlarge it and read the speaker bios!

Meet the Speakers- Panel 1. Adam Drouhard, Managing Director, Cargo Boeing. Adam provides strategic and operational leadership to the Cargo division. He prioritizes a culture of safety while growing profitability with a focus on business development, process and performance improvement, and efficiency. Adam is highly respected for his strategic and collaborative approach to leadership and his ability to think outside the box. A visible leader, Adam listens and acts to employee feedback and resolves issues to ensure employees and guests have a remarkable experience.Meet the Speakers, Panel 1. Dustin Stoker, President, Husky Terminal and Stevedoring, LLC. Dustin Stoker sets the organization’s vision and strategy and is responsible for the company’s P&L. Mr. Stoker brings over 22 years of experience in the maritime industry. Prior to joining Husky Terminal, he served as the Chief Operations Officer of the Northwest Seaport Alliance and the Port of Tacoma from 2013 – 2020. He has also served in various senior terminal management roles both domestically and abroad in Vancouver Canada, United Arab Emirates, Salalah, Netherlands, Los Angeles and Tacoma.Meet the Speakers, Panel 1. Jonathan Song, Senior Vice President Global Sales & Marketing at Expeditors. Jonathan is responsible for directing, coordinating and supporting company sales and marketing functions. Jonathan joined Expeditors in 1999 to relocate back to Asia as Director of Account Management for Expeditors' Asia Region. In 2002, Jonathan took on a new role as Director of Sales & Marketing for Asia region. In 2010, Jonathan was promoted to Vice President of Sales and Marketing, Asia Pacific region.


Meet the Moderators, Panel 1. Masha Shunko. Masha received her Ph.D. in Operations Management from Carnegie Mellon University; after working at Purdue University for four years, she joined the Foster School of Business at the University of Washington as an Assistant Professor of Operations Management in 2015. Masha’s research includes pioneering work in optimization of global supply chains in consideration of international taxation, and studies of behavioral aspects of service systems. Her research has appeared in top academic journals including Management Science, M&SOM, and POM, and been featured in popular media outlets such as Scientific American, New York Times, Wall Street Journal, and Harvard Business Review. Microsoft, and several medical organizations including Mayo Clinic.










Meet the Speakers, Panel 1. Jeffrey Hanley, Director, Supply Chain Strategy Boeing Commercial Airplanes. Jeff is responsible for internal and external supply chain strategies and capabilities, conducting make/buy decisions across the entire Commercial Airplanes’ supply chain, leading category strategy development, and developing and improving Boeing’s aerospace structures supply chain in support of all current and future Boeing Commercial Airplane Programs. Hanley was named to this position in August 2020.Meet the Speakers, Panel 2. David Warrick, General Manager, Supply Chain Microsoft. Dave manages the order to cash cycle, Channel Operations, Sales and Operations Execution and Distribution & Logistics for all Microsoft physical products worldwide including Xbox, Surface, Accessories and Surface Hub. He also manages all aspects of Channel Management, Software Manufacturing, and numerous other functions as the customer facing part of the Manufacturing and Supply Chain organization. Dave and his team are responsible for all products in all channels including Retail, Commercial, Operator, and Direct to Consumer through Microsoft Online stores.Meet the Speakers, Panel 2. Chris Stockwell, Senior VP, Supply Chain Darigold. Darigold is the marketing and processing subsidiary of the Northwest Dairy Association (NDA), owned by approximately 430 dairy farm families in Washington, Oregon, Idaho and Montana. Chris is responsible for executing Darigold’s supply chain from farm-to-customer and is three years into Darigold’s transformation to a high-performing supply chain company. He is passionate about building great teams, partnering across functions/companies, and driving value-added change. Meet the Moderators, Panel 2. Yong-Pin Zhou. Yong-Pin received his M.S. and Ph.D. in Managerial Science and Applied Economics from the Wharton School at University of Pennsylvania. He is a Professor of Operations Management and Ever McCabe Fellow at the Foster School of Business of the University of Washington, Seattle since 2007. Yong-Pin Zhou’s main research interests are in the areas of service operations management, supply chain management, and data-driven operations. Furthermore, Yong-Pin has done research in the interface areas between operations management and marketing, and between operations management and information systems. Yong-Pin’s research has been published in the leading research journals in Operations Management.

















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